23 September 2025

Transfer of benefits

If you request a transfer quote from WTW, please note that the amount quoted (the cash equivalent transfer value) is only guaranteed for three months from the effective date on which it’s calculated. 


If you don’t apply for the transfer by the guarantee date set out in your quotation, you’ll have to request another one. You can only request one free transfer quote in a 12-month period; additional quotes will incur a charge of £250 + VAT. 


It’s worth bearing in mind that the transfer may take longer than you think to complete. It can be a complex process, as there are lots of checks that have to be carried out (mainly to protect your valuable benefits from scammers). If your transfer value is higher than £30,000, it’s a legal requirement that you take appropriate financial advice before the administrators can proceed. Here’s what you can do to speed things up: 

  • Complete all forms accurately and submit them promptly. 
  • Respond quickly to any requests for extra information. 
  • Ensure the receiving scheme has provided all necessary details to WTW. 

Please also note that the Pensions Regulator (TPR) has stated that in most cases, it’s not in a member’s best interest to transfer out of a defined benefit (DB) pension.

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